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Therapy Feedback Research
  How ESR's Work
 

"Voluntary, anonymous, confidential and more accurate"

 During af-x® Therapy, practitioners fully explain the importance and simplicity of the efficacy study research system (ESR) and ask each individual client if they wish to participate. 

About six months after completing their sessions, af-x Practitioners post a brief questionnaire to participating ex-clients. The completed questionnaire is then sent in the reply paid envelope provided to the National AF-X Research Organisation (N.A.R.O.) in Sydney. This way the completed forms are kept strictly confidential and anonymous. 

The information gained from these simple questionnaires is collated by N.A.R.O. into statistical data and anonymous comments on behalf of the Council for Affectology Studies (C.A.S.). The Council is the body responsible for monitoring and ensuring the professional standards of its registered practitioners and the effectiveness of af-x Therapy overall. N.A.R.O. sends participating practitioners regular statistical reports that indicate the level of success being experienced by their ex-clients and any relevant, but of course anonymous, comments on their performance.

This important data more accurately shows how successful ex-clients have been over time and is used to monitor the professional standards of each registered practitioner. It also provides centralised statistics on just how effective af-x Therapy is overall and is the basis for the claim that this approach to therapy really does work. 

Below are some of the more commonly asked questions about the ESR system.


"What is the efficacy research system exactly?"

"Do I have to participate in the ESR system?"

"What happens to my name and address details if I take part?"

"Who runs it?"

"Why do it?"

"Why is this particular system so special?"

"What does it show?"

"Why is the questionnaire so brief and simple?"

"Who does the ESR system and the results help?"

"What do you do with the results?"

"What if I don't want my practitioner to know what I report?"

"What if I do want my practitioner to know about my personal results?"

"Why all the secrecy, why the anonymity?"

"Is it recognised by Government Authorities?"

 

"What is the efficacy study research (ESR) system exactly?"

Immediate in-session client feedback and therapist judgements are most often inaccurate, so the ESR system provides a method of research that allows us to more accurately measure just how successful this therapy is over time. Ex-clients are only asked for feedback after about six months has elapsed from the end of their therapy sessions.

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"Do I have to participate in the ESR system?"

Participation is strictly on a voluntary basis; however after the system has been fully explained we find that clients are more than comfortable with being involved. 

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"What happens to my name and address after I've given it to my practitioner?"

About six months after your sessions your practitioner will send you: 

a. A covering letter. 
b. A simple and easy questionnaire that you're asked to complete (only 2 or 3 questions).
c. A freepost envelope addressed to the National AF-X Research Organisation (N.A.R.O.).

When your completed questionnaire and others are returned to N.A.R.O., statistical data is compiled and sent on to the relevant practitioner. Even if you do include your name on the questionnaire, it will not reach your practitioner and N.A.R.O. does not at any stage have your address details.

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"Who runs it?"

The National AF-X Research Organisation (N.A.R.O.) is the research arm of the Council for Affectology Studies (C.A.S.) in Australia. Its role is to simply gather and relay feedback information in the form of tabulated data, in order for the Council to assess the effectiveness of af-x Therapy overall and to monitor the professional standards of its registered practitioners. N.A.R.O. also provides this feedback data to individual practitioners, however as with the Council, any client names attached to the "raw" responses are not revealed.

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"Why do it?"

af-x sessions are just the very beginning of the process for change at subconscious level, therefore af-x Practitioners understand the importance of not "pressuring" clients for information (success or otherwise), during or straight after therapy. We know that in-session client feedback and therapist judgements are often very inaccurate in determining the long-term results of any therapy. 

This is why the ESR system is so important in providing feedback on the actual results experienced by af-x clients well after the therapy. Because of the "private" nature of the af-x approach it is the only way practitioners get to see the results of their work.

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"Why is this particular system so special?"

Some other therapies have been known to conduct short-term research, but none that we know of conducts our type of feedback system on a permanent basis. Many therapists assume that if "patients" or clients don't return then they must be "cured" but af-x Practitioners often see clients who have been through many other therapies without success. The previous therapists that some of our clients have seen don't know about this because they don't have any accurate system of client feedback. 

All qualified af-x Practitioners must permanently participate in the ESR system in order to maintain qualifications and permission to use the "af-x" title. 

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"What does it show?"

The ESR system tells us about the long-term results you experience after your three af-x sessions. Therapeutic history is full of instances where people have reported feeling "great", "relieved," "relaxed" or "released" soon after the completion of therapy, only to revert to their "old ways" as time goes by. With af-x Therapy we don't try to create any temporary "euphoria". 

Sometimes people feel little difference after their af-x sessions, but the subconscious change process they started in therapy has brought about significant, sometimes even miraculous improvement over time. This is important and useful information because it validates the unique and very important "privacy" aspect of the af-x approach. It clearly shows that eventual success doesn't depend on how you feel at the end of your af-x sessions but on what sort of positive results you experience later on. 

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"Why is the questionnaire so brief and simple?"

This sort of questionnaire gives ex-clients the opportunity to really think back to the personal reasons they went to af-x Therapy in the first place. "How did I feel back then?", "What was life like?", "What is different and how do I feel now?" Doing this sometimes helps people to notice for the first time any subtle changes that may have taken place gradually but have actually had a big impact on how they feel now. 

You are the only one that can really judge how successful you've been and sometimes this is hard to describe except as a general sense of improvement. The questionnaire includes a few questions with 'tick-boxes' to help people with this and also has an area for general comments. In this area people are free to provide as much detail as they wish about the symptoms they've overcome, what else they've experienced as a result of the therapy and any comments they wish to make about their practitioner. 

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"Who does the ESR system and the results help?"

All of us! It helps you to assess (perhaps) forgotten subtle changes that may have taken place over an extended period. It helps the Council for Affectology Studies (C.A.S.) monitor the quality of work of its registered members and conduct developmental practitioner training. And it helps with the continual refinement and improvement of af-x Therapy that will ultimately benefit future clients. 

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"What do you do with the results?"

The National AF-X Research Organisation (N.A.R.O.) gathers and relays feedback information in the form of tabulated data to the Council for Affectology Studies (C.A.S.). The Council uses this confidential and anonymous information to assess the overall effectiveness of af-x Therapy and to monitor the professional standards of registered practitioners. Individual practitioners receive data on a regular basis that only shows:

a. The percentage of questionnaires their clients have returned.
b. The percentage success rate calculated from those returns.
c. Anonymous client comments about the practitioner's and the therapy's performance.

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"What if I DON'T want my practitioner to know what I report?" 

Practitioners do get to see what ex-clients have said in their feedback but this is always provided to them as an anonymous list of general comments, your name does NOT appear on any of the data sent to the practitioner. However if you don't want your practitioner to see your comments just note this prominently on your completed questionnaire. Your feedback is always kept strictly confidential and is very important in helping to monitor the professional standards of af-x Practitioners. 

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"What if I DO want my practitioner to know about my personal results?"

That's fine, but it cannot be under the formal ESR feedback system. You are invited to contact your practitioner directly if you wish to let him or her know.

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"Why all the secrecy, why the anonymity?"

It's a proven fact that people have a tendency to "massage" the truth of reporting a little bit (or a lot) depending on several factors. This includes whether they "liked the therapist" or not, or their own immediate expectations and immediate experiences. This system removes those tendencies because you know that your practitioner will not know that it was you who provided specific feedback.

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"Is it recognised by Government Authorities?"

The Council for Affectology Studies (C.A.S.) is fundamentally interested in the recognition of the thousands of clients who have been helped by this treatment. This is a main priority. They are working tirelessly to lobby government health bodies to recognise af-x for the highly-successful approach that it is, and it is this very research system that is greatly assisting in these efforts.

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